Receptionist in Bloomfield, CT at Duncaster LifeCare Retirement Community

Date Posted: 7/20/2020

Job Snapshot

Job Description

Under the supervision of the Receptionist Supervisor, the receptionist is responsible for managing the switchboard and greeting visitors, residents and staff.  This position is part-time, every other Saturday and Sunday 10am-4pm.

  • Answers all incoming calls and directs calls to appropriate party or unit. Takes messages as required.
  • Greets visitors and directs them to person or area they are visiting.
  • Answers general questions from residents and visitors and channels requests to appropriate departments while maintaining confidentiality when necessary.
  • Directs job applicants to Human Resources Department.
  • Sorts mail and place it in mailboxes.
  • Oversees fax area; checks incoming faxes and places them in appropriate boxes. Calls resident/staff when they have a fax.
  • Assures receptionist area is tidy and welcoming.
  • Accurately logs incoming packages and notifies residents and staff of incoming packages and arranges for delivery if necessary.
  • Communicate with transportation department to arrange resident transportation and assist with shuttle services between buildings.
  • Provides clerical support as directed as necessary including typing, faxing, filing, etc.
  • Adheres to all security policies and procedures pertaining to front desk security including ensuring all visitors entering are given badges; update relief personnel as to security issues and new policies; report all unusual situations to supervisor and/or facility specialist; be aware of building security features and emergency response and calls and report any safety concerns immediately.



Job Requirements

  • The ideal candidate will have prior experience working with the geriatric population. 
  • Must be organized, detail-oriented and be able to communicate effectively. 
  • Demonstrates courteous behavior through polite and respectful communication with all co-workers, residents, and visitors. 
  • Must have working knowledge of MS Word and Excel; Familiarity with MS Outlook a big plus;
  • Professional appearance; customer service or receptionist desk experience a must. 



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